Vendor Credentialing & Visitor Management | symplr Access

Safe, compliant facility access at every point of entry

Manage access levels and check-ins for everyone who makes your hospital or care facility work—from vendors and medical sales representatives to volunteers—across every point of entry.

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Manual processes and siloed data expose you to unnecessary risk

Without tested and proven vendor policies and credentialing practices that flex with your organization’s unique needs, it's tough to check every box for compliant, risk-averse healthcare identity and access management.

Compliance risks lead to negative safety and revenue repercussions

Vendors and suppliers—whether on-site, virtual, or hybrid—are an essential part of healthcare operations and delivery. However, healthcare providers are liable for employing or contracting with an OIG-excluded person or entity—risking fines of $10,000 per item or service in violation.

Can you identify and manage the critical risks surrounding quality care, compliance, reimbursement, value-based purchasing, and most of all, safety?

Access management strategies for all non-employees

Connecting the right, verified people at the right moment can mitigate penalties, save time, improve outcomes, and ultimately impact lives.

Securely manage vendor relationships

Gain unmatched visibility into vendor credentials, on-site and virtual activities, and backgrounds so you’re never in the dark when it comes to ensuring compliance. Internet-free check-ins and passes mean reliable, painless access management for all parties involved.

Minimize violations and meet regulatory requirements

Built-in background checks, OIG screening, COVID-19 declarations, immunizations, and more. Gather the data you need to pass audits and make strategic decisions in under 1 minute. Protect patients, staff, and your organization with data-driven insights, reports, and on-demand dashboards.

Facilitate quick and safe visitor check-ins

Make access to your facility, staff, and patients seamless and secure. Ensure only guests and visitors who meet security requirements can enter your facility. Quickly flag and deny access to visitors posing a threat, set passwords for sensitive departments, and cross-reference your vendor population at check-in.

Mobile app for access management

Quickly see who’s on-site and in compliance right from your smartphone. Vendors can check in without internet in under 30 seconds, make appointments via a two-way appointment tool, and update credentials—all within the symplr app.

Automatic background checks

All symplr vendors undergo annual background checks and monthly OIG compliance healthcare exclusion screening at no additional cost, so you can protect your people and ensure ongoing safety compliance.

COVID-19 vaccination reporting

Above and beyond standard credentials, such as immunization monitoring, our COVID-19 reporting provides health systems with built in CMS/CDC weekly reporting capabilities that can be tailored to your unique credentialing requirements.

Reliable compliance dashboards

Remain audit ready with user-friendly, customizable dashboards that give you the data you need instantly. Easily review critical information, including which vendors are on-site, who may be out of compliance, and details on visit history for an audit trail that’s etched in stone.

Credentialing for others that isn’t an afterthought

Compliance requirements aren’t just for reps. Our general credentialing dashboard gives you complete visibility into compliance statuses and data across all credentialed populations, including students and contractors. Quickly see who’s invited, registered, in compliance, and approved for access based on your requirements.

Visitor management that protects your facility

Give clerical staff or volunteers the tools to quickly check in visitors via personal ID, previous visitor search, or manually to collect the information that’s most important to your organization. When combined with vendor credentialing, you can immediately flag vendors attempting to check in through a visitor management terminal and re-route them appropriately for maximum compliance.

What our symplr Access customers are saying

With symplr, we didn’t just get an out-of-the-box credentialing solution, we got a credentialing partner—one as focused on keeping our facilities compliant and secure as we are, and who is responsive to our needs. With symplr Access, we can confidently meet the requests of the Joint Commission auditor with accurate and reliable access reports.

Chloe Alexander

Supply Chain Manager, Strong Memorial Hospital

symplr’s detailed real-time and historical data allows me to quickly and effectively follow up with the reps when required and helps ensure accountability and transparency...Our staff and vendors are completely committed to the new system and it was the easiest rollout and implementation imaginable. symplr’s ability to implement its vendor credentialing and onboard every vendor in 30 days gave us a sense of security that we’d lacked.

Paul George

Director, Supply Chain, Mount Nittany Health

The mobile app and paperless credentialing make compliance and check-in as easy as possible, maximize our nearly 500 vendor reps’ compliance, and minimize vendor violations.

Chip Geiger

Purchasing Manager, Mercyhealth