Preventing medical errors that can jeopardize patient safety is a constant challenge within the healthcare industry. Hospital and urgent care center staff, especially, are under incredible pressure to make sure that their providers are competent and capable practitioners, providing the best care possible.
Your Medical Staff Office (MSO) is the hub where patients, providers, and regulations meet. Many medical staff offices center around working efficiently to manage providers and following policies and procedures to ensure your operations remain compliant. How can you ensure that your staff stays efficient and doesn’t waste time and resources? Strong performance starts with tightly managing and enhancing the four areas many MSOs struggle with.
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Supply chain management in healthcare has evolved from straightforward purchasing into a profession where cost, quality, and safety intersect to form a complicated framework of responsibilities. As the healthcare industry has grown, so too has the area of responsibility for the supply chain manager.
I have been in the payor enrollment industry for 27 years, so people often ask me how the industry has changed. Steadily, I say, with a few punctuations of accelerated change.
Managing a hospital’s supply chain involves a whole lot more than ordering supplies. It encompasses managing the relationship with every entity that sells to you or has a material influence on your organization.
It doesn’t take too many trips down the chutes and ladders of payor enrollment checklists to realize there are a lot of unforeseen obstacles in our path. Sometimes it’s outdated forms. Sometimes it’s a missing pre-application to the application. Sometimes it’s bad instructions, and you end up sending the application to the wrong address.