Customer support

If you are a current customer looking for help, please select from the contact information below. For general inquiries, contact us here.

Support quick links:

Provider Data Management      Workforce Management     Compliance, Quality and Safety      Vendor Credentialing and Visitor Management     Contract Management     Spend Management

Provider Data Management

symplr Provider (Cactus)
symplr Payer (eVIPs)
symplr Provider (IntelliSoft)

1-888-634-4464, ext. 2
ISGSupport@symplr.com 

Portal login

symplr Directory (Phynd)

Workforce Management

Talent Management (HealthcareSource)
Clinical Communications (Halo Health)
symplr Workforce (API Healthcare)
Physician Scheduling (SpinFusion)
Contingent Talent Management (CTM)

Compliance, Quality, and Safety

symplr Compliance and Safety (ComplyTrack)

1-866-605-5601, ext. 4
compliancesupport@symplr.com 

symplr Quality

1-866-605-5601, ext. 2
pmsupport@symplr.com

Midas Health Analytics

Vendor Credentialing and Visitor Management

symplr Access - Vendor Representative Accounts

1-866-373-9725, ext. 1
support@symplr.com  

symplr Access - Facility

1-866-373-9725, ext. 3
symplrgo@symplr.com 

Contract Management

symplr Contract (formerly MediTract CLM)

1-855-527-9669
helpdesktm@symplr.com 

Spend Management

symplr Spend

866-533-5550 
spendsupport@symplr.com  

TractManager, MedApproved, MD Buyline

1-855-527-9669
helpdesktm@symplr.com 

What can symplr do for you?

In healthcare, having the right person in the right place at the right time is mission-critical. Whether it’s making sure that a physician has rights to practice within the facility, a nurse with the right skill set is assigned to a critically ill patient, or a vendor has the right credentials to be in the operating room, your organization needs to have a strategy that ensures high-quality patient care, streamlined processes, and a healthy bottom line.

From workforce management and vendor credentialing to provider management, symplr has a solution for you. We’re focused on helping your organization achieve better clinical, financial, and operational outcomes. If you’d like to learn more about what symplr can do for your facility, contact us at hello@symplr.com today!

Locations

Corporate headquarters

315 Capitol St., Suite 100
Houston, TX 77002

Phone: 1-281-863-9500
Fax: 1-281-946-8300

Bangalore office

3rd Floor, Building 2, Prestige Technostar,
Doddanakundi Industrial Area 2, Phase 1,
Bangalore 560048, Karnataka, India

Phone: +91 80 68105000

Alkmaar office

Comeniusstraat 5
1817 MS, Alkmaar
The Netherlands

Phone: +31 72 8200400