symplr in the Spotlight, April 2023

Each month we provide a roundup of news, awards, and features about symplr and symplr's subject-matter experts.

symplr customer Cone Health presented at HIMSS 2023

symplr customer Cone Health was selected to present its digitized peer review process by the Healthcare Information Management Systems Society at the HIMSS 2023 Annual Conference & Exhibition. A symplr customer since 2018, Cone Health is a North Carolina-based nonprofit healthcare system serving patients across 150 locations, including five hospitals and more than 120 physician practices.

Cone Health presented an education session titled, “A Health System’s Rapid Shift to Digital Peer Review,” focused on why health systems should digitize the peer review process in a post-COVID-19 healthcare environment, using Lean management principles and strategies to improve physicians’ engagement as reviewers.

“Now more than ever, healthcare organizations require optimal compliance and quality safeguards that drive efficiencies and maximize their already constrained budgets and teams,” said BJ Schaknowski, CEO at symplr. “We’re proud of Cone Health’s success and are committed to helping all healthcare organizations leverage the power of our software to improve operational and clinical processes for their long-term success and to foster a safe care environment for all.”

Read more in the press release.


ChatGPT: hold onto your horses, healthcare, we’ve got a game changer!

symplr Chief Marketing Office Kristin Russel's byline from Forbes discusses the implications of ChatGPT in healthcare.


Russel said, “The current and future functions of ChatGPT can help healthcare systems maximally use staff and technology in tandem to bridge gaps and increase efficiency. From healthcare operations to patient care to marketing, AI tools will better equip provider organizations to thrive amid macroeconomic pressures and challenging times. Of course, ChatGPT can never replace the talented healthcare professionals who commit their lives day-in and day-out to improving patient care. Rather, AI is a tool that can facilitate the work of healthcare professionals, expand care access, and create a more efficient and effective healthcare system for all.”

Read more.


Healing the damaged nurse-physician dynamic

Angel-Mena-01@0.75xAllison-MorinAngel Mena, MD, and Ali Morin, MSN, RN 

discuss the nurse-physician dynamic and how that affects healthcare in KevinMD.

Mena and Morin said, “Nurses are at the center of the care experience, spending the most one-on-one time with patients and serving an integral role in training future practicing physicians. Looking back at my time as a resident, I often recall a particularly stressful moment during a code when a senior nurse had my back through the entire situation. Experiences such as this help to build long-lasting relationships between resident physicians and nurses, and these crucial connections ultimately foster better patient care.”

Read more.


Amid economic uncertainty, health systems prioritize ROI

symplr CEO BJ Schaknowski’s byline in MedCity News discussing how health systems are focusing on prioritizing ROI.

Schaknowski said, “The recent economic downturn and decreased hospital margins have proven that healthcare is not recession-proof. In order to move from surviving to thriving, healthcare organizations today need to overcome existential threats posed by unprecedented financial, workforce, competitive, regulatory and operational pressures. As a result, hospitals and health systems must approach healthcare operations differently, do more with less, and make informed investments in technology that will provide the greatest return on investment (ROI).”

Read more.


symplr wins two Becker's healthcare awards

Great healthcare leaders to know | 2023

symplr CEO BJ Schaknowski was named one of Becker’s Great healthcare leaders to know in 2023.   


He was named along with the heads of many health systems, the administrator of CMS, the CEO of American Nurses Association, the CEO of Optum Health, the Chief Health Officer for Google, and many other high-profile leaders. Mr. Schaknowski is the CEO of symplr, which has provided enterprise healthcare operations software and services for 30 years. He is a software veteran who strives to guide the business to support the company’s large client portfolio. Mr. Schaknowski has also led the company through a series of acquisitions since becoming CEO, including Conduent’s Midas Health Analytics Solutions, Halo Health, SpinFusion, HealthcareSource, and Phynd. These additions position the company to provide better integration for complex healthcare operations and improve cost reduction strategies and services.”

Read more.

Top 100 places to work in healthcare | 2023

Becker's Healthcare published its 2023 list of 150 top places to work in healthcare with symplr included as a top company. The list spotlights hospitals, health systems and healthcare companies that invest in their employees' wellbeing, satisfaction and fulfillment.

The team at symplr is united by a shared mission to improve operations for better healthcare outcomes. Teamwork is the company's north star, with team members collaborating to achieve their goals. Equity and integrity are built into symplr's culture to engage diverse perspectives and reward hard work. In a Comparably survey completed by 621 employees, symplr ranked in the top 5 percent of similarly sized companies for work culture, retention and compensation. The company has also been recognized as a best company for women, diversity and benefits in the last year.”

Read more.


symplr distinguished in the G2 Spring 2023 Grid Reports 

As part of its Spring 2023 Grid Reports, G2 honored symplr Workforce Management and Clinical Communications software as leaders and high performers in their respective categories. symplr Workforce was ranked #1 in talent management, regulation and compliance, and personnel management and received the following awards: High Performer in Medical Staff Scheduling and Healthcare HR (Grid Report), High Performer in Healthcare HR (Grid Report), and High Performer in Healthcare HR (Enterprise Grid Report).

symplr Clinical Communications was ranked #1 in healthcare messaging, clinical communication, HIPAA-compliant messaging, compliant emailing, quality of support, workflow enhancement, operating systems, staff scheduling, message lifespan, ease of use, and user satisfaction and received the following awards: Grid Leader and Momentum Grid Leader in Clinical Communication and Collaboration and HIPAA Compliant Messaging, Grid Leader in HIPAA Compliant Messaging (Mid-Market Grid Report) and High Performer in HIPAA Compliant Messaging (Small Business Grid Report).

More than 60 million people visit annually to read and write reviews about software products and professional services. G2 prides itself on publishing authentic, unbiased reviews on over 100,000 products and services to aid millions in making better buying decisions for their businesses.

See the company’s complete G2 profiles for symplr Workforce and symplr Clinical Communications.


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