Kathy Matzka is a speaker, consultant, and writer with 30 years of experience in credentialing, privileging, and medical staff services. Her clients represent a variety of healthcare organizations, including hospitals, long-term care facilities, managed care organizations and physician practices. She has also worked extensively with the National Association Medical Staff Services’ (NAMSS) Library Team, developing and editing educational materials to help organizations meet the rigorous standards and expectations of today's healthcare industry. She is one of the first recipients of the NAMSS Fellow Designation. The Fellow Designation is the pinnacle of achievement and acknowledgment for the Medical Services Professional (MSP), recognizing a career MSP who has made outstanding contributions to the profession through service as a leader, mentor, and educator. Kathy’s experience as an expert witness for almost 50 negligent credentialing claims offers unique insightinsights into steps healthcare professionals can take to mitigate the risk of negligence in credentialing.