symplr Discusses How Automation Benefits Medical Staff Services Professionals In Monthly Webcast Series

HOUSTON - APRIL 12, 2016symplr®, a leading provider of Software as a Service (SaaS) based healthcare compliance and credentialing solutions, today announced their upcoming webcast “Reasons to Automate: How to be an MSP Rock Star.” Part of the symplr Education Series focused on Medical Staff Services and Provider Enrollment operations, the webcast will air on Wednesday, April 13, 2016, at 12 p.m. CT/1 p.m. ET. To register, visit

Previously, a Medical Staff Services Professional (MSP) role was based on a task-driven format. Today it has evolved into a project management leadership position, working in ever-growing, diverse healthcare settings. As with many professions in today’s digitally-driven world, technology is now present throughout all aspects of their work and interactions. Specifically, the automation of processes in healthcare and how it is influencing and impacting an MSPs work and their continued success in their role. 

In this webcast, Donna Goestenkors, CPMSM President, will cover Business Process Automation (BPA) theory and show attendees how to connect BPA with MSP core competencies in a way that will set them apart.

“As technology helps MSPs ‘set and forget’ some aspects of their job with automation, they can invest time in other areas such as maintaining accreditation standards, Federal and State law compliance, as well as serve as the on-site experts about organizational policies and practices,” said Patrick Birmingham, Senior Vice President and General Manager of symplr. “Donna Goestenkors has helped many companies integrate business process automation into their existing processes and will help MSPs as they investigate what and how automation will help them stand out in their job.”

To view archives of past webcasts in the symplr education webcast series, visit

About Donna Goestenkors, CPMSM – President

Donna is a full time healthcare consultant, speaker, author, educator, and mentor serving the Medical Staff Services industry for over 40 years. Her diverse project experience includes assignments in every work environment and rapport building among all levels of professional and executive staff. Donna is a past President of NAMSS and her client work covers all of the industry's environments from Healthcare Systems to critical access hospitals.

About symplr

Founded in 2006, symplr is an industry leader in compliance and credentialing Software as a Service solutions that help healthcare organizations mitigate risk and ensure compliance. symplr, along with the Cactus Software brand of provider management solutions, has a single mission: to make healthcare compliance and credentialing simpler for all constituents of the healthcare community. For more information or to contact symplr, visit or (866) 373-9725. 

Media Contact:

Carrie Ward, 832-407-5347

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