Glossary of Healthcare Operations Terms

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Incident Reporting

What is Incident Reporting?

Incident reporting is the act of documenting all incidents, near incidents, and commendations. Ideally, it employs an online form and workflow to capture details and share the account digitally..

In what context is Incident Reporting applicable?

Incident reporting provides valuable insight into adverse events that compromised patient safety—or could have. It helps to identify the root causes of incidents to prevent future ones, which directly contributes to improving healthcare safety and quality.

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Frequently asked questions

Why is incident reporting in healthcare important?
Incident reporting in healthcare, also known as event reporting, provides valuable insight into adverse events that compromised patient safety—or could have. It helps to identify the root causes of incidents to prevent future ones, which directly contributes to improving healthcare safety and quality. It fosters a culture of transparency, allowing healthcare organizations to learn from incidents, implement corrective actions, and continually enhance patient safety.
What are some digital solutions for incident reporting?

Digital solutions for incident reporting in healthcare operations include incident reporting software and Electronic Health Record (EHR) platforms. These systems streamline the reporting process, improve data accuracy, and facilitate the analysis of incidents for continuous improvement in patient safety and care quality.

How can incident report data help improve workplace safety?

Incident report data can help improve workplace safety by identifying trends, root causes, and areas for improvement. Analyzing this data allows healthcare operations to implement targeted interventions, enhance training programs, and create a safer environment for both staff and patients. And automation can remind busy clinicians with alerts and triggers to document or analyze adverse events. Accessibility also encourages “see something, say something” actions by patients or visitors, anonymously or not.