On Your Mark... Performance Improvement Jumpstart

Webinar: 60 minutes


Managed care performance

The constantly-evolving managed care landscape challenges MSPs to race toward proficiency and efficiency. Join Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Rachelle Silva, BS, CPCS, CPMSM, in taking a breath and revisiting the fundamentals of performance improvement in managed care.

After listening to this webinar you will be able to:

  1. Explain the role of healthcare quality data
  2. Describe the relationship between member satisfaction and revenue management
  3. Identify 5 keys to performance improvement in managed care


Donna Goestenkors, CPMSM, EMSP
Consultant, speaker, author, educator, and mentor

Rachelle Silva, BBM, CPMSM, CPCS
23 years of experience in the medical staff services industry.p>

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