On Your Mark... Performance Improvement Jumpstart

 

The constantly-evolving managed care landscape challenges MSPs to race toward proficiency and efficiency. Join Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Rachelle Silva, BS, CPCS, CPMSM, in taking a breath and revisiting the fundamentals of performance improvement in managed care.

After listening to this webinar you will be able to:

  1. Explain the role of healthcare quality data
  2. Describe the relationship between member satisfaction and revenue management
  3. Identify 5 keys to performance improvement in managed care

Speakers

Donna Goestenkors

CPMSM, EMSP
Donna Goestenkors is a consultant, speaker, author, educator, and mentor with more than 40 years of experience in the medical staff services industry.

Rachelle Silva

BBM, CPMSM, CPCS
Rachelle Silva is a dual-certified MSP with a Bachelor's degree in Business Management and 23 years of experience in the medical staff services industry.