On Your Mark... Performance Improvement Jumpstart
Webinar: 60 minutes
Managed care performance
The constantly-evolving managed care landscape challenges MSPs to race toward proficiency and efficiency. Join Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Rachelle Silva, BS, CPCS, CPMSM, in taking a breath and revisiting the fundamentals of performance improvement in managed care.
After listening to this webinar you will be able to:
- Explain the role of healthcare quality data
- Describe the relationship between member satisfaction and revenue management
- Identify 5 keys to performance improvement in managed care
Speakers
Donna Goestenkors, CPMSM, EMSP
Consultant, speaker, author, educator, and mentor
Rachelle Silva, BBM, CPMSM, CPCS
23 years of experience in the medical staff services industry.p>