On Your Mark... Performance Improvement Jumpstart
The constantly-evolving managed care landscape challenges MSPs to race toward proficiency and efficiency. Join Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Rachelle Silva, BS, CPCS, CPMSM, in taking a breath and revisiting the fundamentals of performance improvement in managed care.
After listening to this webinar you will be able to:
- Explain the role of healthcare quality data
- Describe the relationship between member satisfaction and revenue management
- Identify 5 keys to performance improvement in managed care
Speakers
Donna Goestenkors
CPMSM, EMSP
Donna Goestenkors is a consultant, speaker, author, educator, and mentor with more than 40 years of experience in the medical staff services industry.
Rachelle Silva
BBM, CPMSM, CPCS
Rachelle Silva is a dual-certified MSP with a Bachelor's degree in Business Management and 23 years of experience in the medical staff services industry.
