From Basics to Brilliance: Mastering Healthcare Quality Data 

60 minutes

Healthcare quality data and revenue management go hand-in-hand, yet the connection can seem elusive. Hear from Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Nicole Keller, MSHM, CPHQ, CPHIT, CSM, as they describe how healthcare quality data is used in various environments and how to transform a basic quality assurance plan into a high-performance plan.  

Learning Objectives: 

  1. Describe the role that the MSP plays in healthcare quality data 

  2. Identify 5 best practices for quality assurance plans 

  3. Explain how healthcare quality data is used in 4 different environments 


Donna Goestenkors

Donna Goestenkors is a consultant, speaker, author, educator, and mentor with more than 40 years of experience in the medical staff services industry.

Nicole Keller

As the Medical Staff Services Director at Seattle Children’s, Nicole Keller provides oversight in all areas of Medical Affairs.