Flying into the Future: The Changing Responsibilities of the MSP


Staff reductions, remote working, and automation have fueled permanent changes in departmental operations. Join Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Nicole Keller, MSHM, CPHQ, CPHIT, in defining the MSP’s new roles in credentialing, enrollment, healthcare quality, and leadership. Then, discover the key to asking for what you need to succeed in your evolving role. 

After listening to this webinar you will be able to:

  • Identify 3 trends that have expanded the MSP's areas of responsibility
  • Explain how to align your expectations with new MSP roles
  • Describe 5 strategies to position yourself for success

Speakers

Headshot photo of Donna Goestenkors

Donna Goestenkors

CPMSM, EMSP

Donna Goestenkors is a consultant, speaker, author, educator, and mentor with more than 40 years of experience in the medical staff services industry.

Headshot photo of Nicole Keller

Nicole Keller

MSHM, CPHQ, CPHIT

Nicole has spent the past 10 years working in leadership positions in many different industry settings including academia, non-profit organizations and ...