Remote and contracted work has become the norm, even for credentialing verification organization (CVO) staff—once thought to be essential in-house employees.
For some roles like primary source verification, credentialing, or enrollment in a CVO, there may be no going back to the pre-pandemic norm of commuting daily to a brick and mortar hospital or healthcare administrative site. Yet there are key considerations to ensure your remote CVO staff—or those of your third-party CVO—are aligned.
Specific points of vulnerability exist in every system. For CVOs, those key areas include data or document source, viewing authorization, transmission method security, and data or document storage.