symplr Named Top Spend Management Solution in 2023 Black Book Ranking

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Award recognizes symplr as industry leader based on 5,000+ healthcare materials management and purchasing professionals rating of customer experience, satisfaction, and other critical indicators

HOUSTON, TX  symplr®, a leading enterprise healthcare operations software provider, announced that symplr Spend Management was named #1 according to Black Books’ 2023 Top Client-Rated Supply Chain Solutions rankings. symplr provides a cloud-based, clinically integrated supply chain technology and a holistic approach to evidence-based purchasing that supports decision-making to mitigate risk and costs and to ensure the most innovative products are available to physicians to deliver cost-effective care.

The award recognizes symplr as the industry leader for spend management based on customer experience, customer satisfaction and 18 critical performance indicators. This is based on a Black Book™ survey of 5,220 health system materials managers, executives, and industry professionals from hospitals and medical organizations to determine the top-performing vendors among in-demand supply chain software, technology platforms, and services.

“We are excited that symplr was recognized by Black Book as a leader in spend management because it validates what we hear from customers about our impact on health systems helping them to make informed, accelerated, compliant, and quality-driven decisions,” said Austin Dirks, Senior Vice President and Managing Director of symplr. “We are the strong partner to help organizations successfully navigate an increasingly complex healthcare environment, and bring together evidence-based data and streamlined workflows to help organizations create a united front for supplier interactions and contract negotiations.”

Marred by pandemic-induced supply chain shortages, inflation, strained operating margins, and ever-evolving regulatory drivers, supply chain leaders are faced with significant pressure to protect spending and build a resilient supply chain. symplr Spend Management helps thousands of hospitals nationwide govern the entry and evaluation of supplies, consumables, capital, and purchased services through clinically-integrated value analysis workflows and spend control & visibility. These solutions empower supply chain leaders to proactively build strategic, sustainable processes guided by the data, insights, and digital tools needed to make collaborative decisions.

"Our latest survey revealed that 69% of senior leaders reported an absolute need for digital transformation in their supply chain divisions for the long-term survival of their healthcare organizations,” said Doug Brown, managing partner of Black Book. “symplr has proven to be a top choice for these leaders, with proven spend management solutions that hospitals need to thrive.”

Black Book's full 2023 Supply Chain Software Solutions Survey results can be viewed at

To learn more about symplr’s healthcare operations solutions, please visit


About symplr
symplr is a leader in enterprise healthcare operations software and services. Trusted by leaders for more than 30 years, our solutions are found in 9 of 10 U.S. hospitals where our cloud-based solutions drive better operations for better outcomes. Our provider data management, workforce management, compliance, quality and safety, and contract and supplier management solutions improve the efficiency and efficacy of healthcare operations. This enables caregivers to quickly handle administrative tasks, so they have more time to do what they do best: provide high-quality patient care. Learn how at

About Black Book
Black Book™, its founder, management, and staff do not own or hold any financial interest in any of the vendors covered and encompassed in the vendor satisfaction surveys it conducts, including symplr. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, consultation requirements, and/or vendor collaboration as Black Book directly polls vendors' clients.

Black Book™ has polled for vendor satisfaction and industry trends across the healthcare software, technology, and outsourcing sectors around the globe. Since 2010, Black Book began polling the client experience of now over two million healthcare software and services users. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to IT, clinical, operations, and financial professionals, physician practice administrators, nurses, consultants, executives, and hospital information technology managers.

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