COVID-19 Resources & Updates from symplr

Below, you'll find resources for symplr customers and our larger healthcare community alike - we're in this together.
Vendor Credentialing | Workforce Management | CVO Services | Provider Management 

For Vendor Credentialing Customers

As healthcare facilities manage to an ever-changing situation, we're dedicated to being your partner and ensuring the health of your staff and patients.

For Vendor Credentialing Administrators

For Vendors

For Workforce Management Customers

As the response to COVID-19 grows, you may be challenged to approach your pay policies, staffing practices, and reporting the impact of the pandemic in different ways.
We are here to help. Our solutions are highly configurable, and our Workforce Management team has deep experience. Our team is equipped with suggestions and leading practices utilizing existing functionality within your API Healthcare Workforce Management Solutions that may help you during this time.
  • We created a new COVID-19 Forum on Client Connections for our customers to ask questions and share information with each other.
  • View our videos to step through common topics we are hearing from our customers.
  • Read a blog post containing strategies for reviewing staffing and scheduling policies
  • Read a blog post about using a centralized staffing approach 
Customer Support, as always, is ready to answer your individual questions. After reviewing the material, reach out directly by opening a case or calling (866) 472-6810.

For Provider Data Management Customers

Our entire staff remains focused on providing exceptional service to all of our customers in the various healthcare organizations they represent. We know you're doing your part to adhere to the latest protocols to reduce the spread of the virus – which is so critical to our entire nationwide community at this time. If you have questions about our preparedness please contact support. We hope you find these resources helpful.




Customer Support

Vendor & General Credentialing

Vendor Representative Accounts
1-866-373-9725, ext. 1
symplrPass & Facility Support
1-866-373-9725, ext. 3

Provider Management

Cactus Provider Management Support
symplrCVO Support

Workforce Management

Workforce Management Support