Below, you'll find resources for symplr customers and our larger healthcare community alike - we're in this together.
Vendor Credentialing | Workforce Management | CVO Services | Provider Management
As healthcare facilities manage to an ever-changing situation, we're dedicated to being your partner and ensuring the health of your staff and patients.
Our entire staff remains focused on providing exceptional service to all of our customers in the various healthcare organizations they represent. We know you're doing your part to adhere to the latest protocols to reduce the spread of the virus – which is so critical to our entire nationwide community at this time. If you have questions about our preparedness please contact support. We hope you find these resources helpful.
Resources:
Taking care of our customers is at the core of everything we at symplr do each day. While the evolving COVID-19 (“Coronavirus”) situation is presenting challenges and changes to daily life for us all, nothing has changed our approach to supporting our customers: we are here for you.
Some customers have asked us questions about how symplr is prepared to help as the Coronavirus spreads, especially with regard to technical support availability. The short answer is that we have been proactive and are prepared to keep our support team up and running. symplr is built on a virtual infrastructure that enables our teams to work from anywhere. Whether from home or from the office, our teams will be there for you.
We also understand that you may be asked to shoulder additional responsibilities in the coming weeks. Please call on us for any level of assistance with items such as:
We know that your preparation and proactivity will go a long way toward helping your organization mitigate risk and ensure compliance. We would like to assure you that our established infrastructure will enable our staff to work from anywhere they need to be, so you should see no interruption in service. Please call on us if we can assist you.
As I mentioned above, we’re here to support you. No matter what is happening, you can always reach out directly to me at askRick@symplr.com. I’ll get back to you right away.
