symplr in the Spotlight, July 2022

Each month, we provide a roundup of news, awards, and features pertaining to symplr and symplr's subject-matter experts.

symplr Clinical Communications Leads In G2’s Summer Rankings

symplr Clinical Communicationsa clinical collaboration platform for health systems that connects clinicians and closes gaps in EHR, clinical, scheduling, and communications workflows—was named a leader in multiple quarterly reports published by G2. Software and services buyers head to G2 to read and write authentic reviews about leading software products and services.

G2’s 2022 Summer Report ranks symplr Clinical Communications as the #1 leader in the following:

  •                 Grid® Report for Clinical Communication and Collaboration
  •                 Momentum Grid® Report for Clinical Communication and Collaboration
  •                 Momentum Grid® Report for HIPAA Compliant Messaging

Additionally, symplr Clinical Communications was named a leader in the Grid® Report for HIPAA Compliant Messaging.

G2 Grid Reports are released quarterly and rank products based on reviews gathered from its community, as well as data aggregated from online sources and social networks. Products in the leader quadrant are “rated highly by G2 users and have substantial market presence scores.”

symplr Clinical Communications has a G2 Satisfaction Score of 91 out of a possible 100 for Clinical Communication and Collaboration, with 88% of users rating it four out of five stars. 

See symplr’s complete G2 profile.

Forbes Article Features Guidance from symplr CMO

A recent Forbes article focused on leadership and communication strategies featured input by Kristin Russel, symplr’s chief marketing officer. 

In the article, titled, “16 ‘Checkpoints’ Executives Can Use To Evaluate A Communications Plan,” Russel is quoted as saying: “Aligning brand communications with solution value statements can provide market differentiation. [symplr uses] brand surveys to gauge whether messages are resonating with target audiences and if customers find the same brand equity components important as we do. If you find customers want the solutions you’re marketing, you know you’ve translated your strategy in a way that resonates and have done your job well.”

Fifteen other Forbes Communications Council members shared their advice and commentary in the article, which provided a list of questions executives can ask to determine whether a communications plan is on track for success.

Read the complete article

symplr CNO published on HealthcareNOWradio 

HealthcareNOWradio recently published an article titled, “Teamwork and Team Leaders Make the Difference In Retaining, Supporting Nurses,” by symplr’s Chief Nursing Officer Karleen Kerfoot, PhD, RN, FAAN. 

The article discusses how news reports during the pandemic brought the plight of nurses into every living room, engendering concern for the individuals who compose the nation’s most honest and ethical profession.

Kerfoot wrote that now is the time to use the spotlight on the nursing workforce to make positive, lasting change. She provided guidelines on how healthcare organizations can spark retention initiatives and be counted among the health systems where nurses and nurse managers choose to stay. is an Internet radio station operated and produced as part of Answers Media Network. The station offers interviews, and commentary from industry leaders in healthcare and health information technology, as well as originally produced programming hosted by industry leaders.

Read the complete article

symplr Compliance Expert Shares Guidance About No Surprises Act

Lynne Rinehimer, Esq, GRC sales engineer and compliance expert at symplr, contributed an article to HIT Consultant, which you can read here. As healthcare organizations of all types continue to absorb the effects of the No Surprises Act regulations, more symplr customers and others have sought guidance about how best to comply with it.

In her article, Rinehimer predicted that although the act went into effect on Jan. 1, 2022, there will still be a lot of additional activity to monitor later this year, including a recent Texas court ruling that focuses specifically on the Independent Dispute Resolution (IDR) provision of the act.

HIT Consultant is a leading source of healthcare technology news, covering topics such as health IT, EHRs, population health management, digital health, and telehealth, for over 100k healthcare executives, physicians, and providers. 

Read the full article.

symplr VP of Nursing Informatics Writes About the Importance of Clinical Communication

Ali Morin, MSN, RN-BC, vice president of nursing informatics at symplr, shared her expertise in “Improving Quality of Care by Addressing Hospital Communication Problems,” recently published on Integrated Healthcare Executive. She focused the commentary on the importance of achieving and maintaining effective clinical communication and collaboration.

Morin underscored that ineffective staff communication is the root cause of 66% of all medical errors, posing a serious risk for patient safety and quality. But it can also negatively affect staff. For example, it could force them to spend more time doing administrative tasks and less time taking care of patients, and contribute to dissatisfaction and fatigue, she wrote. To address this issue, Morin provided strategies for hospitals in maintaining timely and effective hospital communication.

View the complete commentary.


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