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healthcare compliance and credentialing

symplr Blog

Explore symplr's library of articles and resources that aim to make your healthcare credentialing, privileging and provider enrollment processes simple.

Susan Boling

At symplr, Susan Boling is the Director of the Payor Enrollment Service product line. With 20+ years’ experience in physician practice management and provider enrollment, Susan is responsible for enrollment operations and relationships with Healthcare Systems, Hospitals, Physician and provider groups focusing on increasing the efficiency of provider onboarding during acquisitions, employment or new practice start up. Her previous experience includes over nine years at Community Health Systems in Franklin, TN, where she served as the Manager of Provider Enrollment, Acquisitions and RHC Enrollment. Her strengths in organizational structure, problem solving and relationship building, as well as her background and knowledge of CMS guidelines, are an asset to Payor Enrollment Services.

Blog Feature

Payor Enrollment | Provider Enrollment

Payor Enrollment FAQs Answered | symplr

By: Susan Boling
May 29th, 2019

Bringing new providers on board is an exciting, yet complex process with plenty of moving parts. If you’ve ever hired a physician or mid-level provider, you understand how much work the process entails. Payor enrollment is one of the most critical, yet misunderstood pieces of the puzzle. While getting your providers billable sits right on top of the to-do list, completing the process the right way requires more expertise, diligence, and experience than most people assume.

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Payor Enrollment

The Evolution of The Provider / Payor Enrollment Process | symplr

By: Susan Boling
September 12th, 2018

I have been in the payor enrollment industry for 27 years, so people often ask me how the industry has changed. Steadily, I say, with a few punctuations of accelerated change.

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Blog Feature

Payor Enrollment

What childhood games can teach us about winning in payor enrollment | symplr

By: Susan Boling
August 23rd, 2018

It doesn’t take too many trips down the chutes and ladders of payor enrollment checklists to realize there are a lot of unforeseen obstacles in our path. Sometimes it’s outdated forms. Sometimes it’s a missing pre-application to the application. Sometimes it’s bad instructions, and you end up sending the application to the wrong address.

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New Arizona Law Speeds Up Payor Enrollment

New Arizona Law Speeds Up Payor Enrollment | symplr

By: Susan Boling
June 1st, 2018

It’s not every day that laws are passed unanimously, but that’s exactly what the Arizona legislature did when it passed HB2322. Requiring healthcare insurers to speed up the process of credentialing new providers into their networks, this bill is a welcome change.

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Payor Enrollment

Provider Enrollment: Start Early | symplr

By: Susan Boling
April 17th, 2017

Have you recently hired a healthcare provider to join your practice? Making sure the provider becomes enrolled with commercial and government insurance payors is essential to maintaining a steady patient base and cash flow to your practice. To ensure the enrollment process moves along efficiently and in a timely manner, you will need to submit the provider’s application and required documents as soon as possible to the top payors in your area.

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Payor Enrollment

Three Reasons to Consider Outsourcing Payor Enrollment | symplr

By: Susan Boling
March 6th, 2017

Your staff is shrinking, the workload is growing and your healthcare organization has acquired a practice with 50 new providers. How do you get them on board, enrolled with payors and credentialed by the end of the fiscal year?

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