healthcare compliance and credentialing

symplr Blog

Explore symplr's library of articles and resources that aim to make your healthcare credentialing, privileging and provider enrollment processes simple.

Joni Orand

Joni Orand has worked in the healthcare industry for twenty eight years’, in both managed care and hospital environments, working with providers and staff gaining unparalleled experience in all aspects of provider management and quality improvement initiatives. She holds a degree in Corporate Communications, with minors in Interpersonal Communication and International Studies in Communications. Joni is a certified trainer, speaker and coach, and is known for helping, educating, and supporting clients as they develop quality improvement plans. Currently working as a Senior Solution Consultant for symplr, Joni speaks as a Subject Matter Expert at industry events.

Blog Feature

Quality data | Quality and patient satisfaction | CMS Star Ratings

What's In the Stars for Managed Care?

By: Joni Orand
October 14th, 2020

More than 22 million people are enrolled in The Centers for Medicare & Medicaid Services’ (CMS) Medicare Advantage (MA) program. Most choose a plan based on CMS’ five-star quality rating; after all, who doesn’t want the best care available?

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Quality data | Evidence-based

Use an Evidence-Based Approach to Report on COVID-19

By: Joni Orand
March 19th, 2020

At the end of 2019, a novel virus was identified as the cause of a cluster of pneumonia cases in the Chinese city of Wuhan. As we now know, the COVID-19 outbreak spread to include over 80,000 cases in China and an increasing number of cases in other countries, prompting the World Health Organization (WHO) to declare Coronavirus or COVID-19 (initially called 2019-nCoV) a public health emergency of international concern. 

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Patient experience | Quality and patient satisfaction

How Patient Experience Affects Healthcare Quality and Reimbursement

By: Joni Orand
March 10th, 2020

Hotels feature walls made of succulents and greet travelers with warm chocolate chip cookies on arrival. The elevator at the building downtown pipes in calming nature sounds. Movie theaters feel like plush living rooms. Now, the enhanced experiences consumers expect and receive elsewhere are coming to healthcare facilities. But more importantly, your organization’s quality scores and reimbursement levels increasingly depend on the ability to deliver an overall positive patient experience through improvements like hospitality and ambiance. 

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healthcare professionals | physician | provider burnout | practitioner burnout

What Is Practitioner Burnout and How Can You Help?

By: Joni Orand
January 7th, 2020

Patients can turn to healthcare practitioners when they experience symptoms of burnout: emotional exhaustion, depersonalization, and a sense of reduced accomplishment at work. But many clinicians cite barriers that make them feel alone in coping with the same conditions. New approaches can help hospitals stem the tide of practitioner burnout and avoid its cascading effects: injury to patients or providers themselves, increased risk of malpractice, reduction in overall quality of care and patient outcomes, high provider turnover rates, and the like.

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Quality | FPPE | Provider Management | best practices

FPPE: What's new for 2019 | symplr

By: Joni Orand
July 22nd, 2019

The U.S. spends over $3.5 trillion a year in healthcare, the equivalent of nearly $11,000 per person, supporting the continued need for qualified medical practitioners at every level. In order to get reimbursed for their services, healthcare organizations are being challenged to implement systems that improve the quality and consistency of patient care, as well as the patient experience.

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Quality | Provider Management | value based healthcare

The Shift to Value-Based Healthcare and How It Impacts Optimum Reimbursement | symplr

By: Joni Orand
April 30th, 2019

One of the core challenges facing healthcare leadership is to ensure optimum reimbursement for the organization. Staying focused on the bottom line isn’t easy, especially when leaders are responsible for everything from culture to quality. Traditional fee-for-service models are being replaced by value-based healthcare. What does this mean for your organization?

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