healthcare compliance and credentialing

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Bentley O'Neil

Bentley O’Neil earned a supply chain management degree from Boise State University. He has five years of supply chain experience and has been with St. Luke’s Health System for two and a half years. His current responsibilities include: value analysis, vendor management, and analytics. He led a team to create a new health system vendor policy in 2014 and then led the re-implementation of symplr across seven hospitals. He has also been instrumental in the analytics and presentations for physician preference initiatives.

Blog Feature

vendor credentialing | Vendor Credentialing Services

Vendor Credentialing – Communication is the Key to Success

By: Bentley O'Neil
December 3rd, 2015

Recently, St. Luke’s Health System in Boise, ID went through a re-implementation of symplr’s Vendor Credentialing program. We are considered a medium sized IDN, but with 13,000 employees across 7 facilities, we quickly realized that communication was going to make or break us! This goes for both internal AND external communication.

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Blog Feature

Credentialing Software | Credentialing

Can Vendor Credentialing be Done Seamlessly? A Case Study

By: Bentley O'Neil
October 15th, 2015

I’m the analyst responsible for symplr at St. Luke’s Health System in Boise, ID. We’re a medium-sized IDN but we’re the largest employer in the state of Idaho with about 13,000 employees as well as 866 beds in over 300 clinics. Recently we implemented the symplr Vendor Credentialing program and there were many struggles in doing this, but more revolved around change management than anyone had anticipated. 

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