Austin has been with the API Healthcare team for 7 years. His work with hospital leaders at every level convinced him to earn his MBA at the University of Chicago on weekends, where he focused on economics, operations and organizational behavior. To Austin, managing the healthcare workforce has a unique set of challenges that conventional thinking from commercial markets is ill-equipped to solve. He wants to find solutions that honor the work of caregivers, meet financial constraints and, most importantly help patients. When he’s not trying to find the optimal balance of employee engagement, patient outcomes, and operational efficiency, Austin can be found hugging his golden retriever Quint (who often reminds him to play less video games and go on more walks.)