In this session, K. Marhefka, Deputy Chief Information Officer – Ambulatory at RWJBarnabas Health, shares how one of the nation’s largest health systems is transforming IT from a support function into a strategic partner. By consolidating platforms, centralizing operations, and shifting focus from technology management to patient experience, her team is helping align clinical, operational, and digital strategies. She highlights the importance of simplification, strong partnerships, and forward-looking leadership to navigate complexity, improve workflows, and create more seamless, patient-centered care across a large, evolving organization.
