Health Checks

It’s important to symplr that our products help you feel confident in managing your provider data. To ensure your system is serving you well, we offer contracted Health Checks. They differ from our complimentary Annual Business Reviews in that they dive deeply into one or more specific areas to gauge the health of your system and processes using symplr’s platforms. 

Through this engagement, we offer structured analysis and concrete suggestions for improvement. Health Checks are ideal for any customer. We’ll assist you in achieving any goals—receiving a tune-up, getting assistance with one or more problematic workflow areas, optimizing what you’re doing today, or simply ensuring that the system is being used within best practices standards. Simply let us know how we can help.

Learn more about Health Checks

symplr will tailor the Health Check to your needs

 

Meet

At your request, a symplr business consultant will visit your organization or virtually lead your team through this day-long engagement.
 
  

Assess

Your consultant will assess your current usage of provider management workflows, the integrity of your data, and the overall health of the symplr environment.

Recommend

Your consultant will recommend and help guide your team through improvements, providing the metrics needed to track your progress.
 

  Improve

Onsite, we’ll deliver a report outlining the results of the assessment as well as provide suggested improvements.

The Value of a Health Check 

Engaging with a symplr business consultant for a Health Check delivers access to professional services level guidance within your solution when performing specific tasks. Apply findings from our Health Check’s discovery report to implement outcomes-driven results. 

 

While the scale and scope of each engagement will vary based on the complexity of your focus area(s) and your unique environment, example opportunities to improve include: 

  • Increase your solution knowledge 
  • Better align with credentialing and compliance industry best practices and receive guidance on continuous adherence to best practices
  • Gain efficiencies in day-to-day operations and associated application workflows as related to your solution
  • Receive guidance on improving your internal user documentation (e.g., user guides, process documentation, customer collateral, etc.) 
  • Determine whether adjustment to your symplr system’s configuration is needed, e.g.:  
    • Architectural guidance 
    • Sizing and capacity planning 
    • Infrastructure and security 
    • Performance and scalability 
    • Increase workflow efficiencies (e.g., credentialing/enrollment turnaround time, committee management) 
    • Evaluate the integrity of your data 

Schedule a discovery call for a Health Check today!