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Vendor Credentialing: Implementation Done Seamlessly

Implementing a vendor credentialing program that is welcomed by staff, increases compliance, and actually works can be stressful. Proper planning and project management will help, but what really makes for a seamless implementation? Hear it from the implementation pointman Bentley O'Neil for how the implementation went at St. Luke's Health System.

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During this webcast archive we discussed:

  • How a new St. Luke's policy demanded updates to its Vendor Credentialing program
  • Why "seamless" is unfortunately NOT the same as "effortless"
  • Mistakes made, and lessons learned

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