Understanding the Peer Review & Performance Improvement Processes

Listen to symplr and Kathy Matzka on an informative discussion on the peer review and performance improvement processes, the differences between the two, and how they work together in evaluating practitioner competency.

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During this webcast, we:

  • Discussed appropriate ways to document provider competency
  • Discussed medical staff options for low- and no-volume providers
  • Determined appropriate processes to be followed when receiving a request for new procedures not already performed at the facility
  • Q&A – answered attendee's questions


About the speaker, Kathy Matzka, CPMSM, CPCS, FMSP

Kathy is a speaker, consultant, and writer with 30 years’ experience in credentialing, privileging, and medical staff services. She holds certification by the National Association Medical Staff Services (NAMSS) in both Medical Staff Management and Provider Credentialing and is one of the first recipients of the NAMSS Fellow Designation. Kathy has developed and presented nearly 400 programs for professional associations, hospitals, and hospital associations on a wide range of topics from provider credentialing and privileging to accreditation standards.