Quality Healthcare: MSPs Know Your Worth

The scope of MSP responsibilities continue to expand and now targets physician and organizational quality initiatives that requires the MSP to leverage data-driven information that directly impacts revenue exchange. Join Nicole & Donna to learn how you can promote job security by learning how physician quality measures are linked to reimbursement. This value-based care practice is the core in achieving quality patient care, physician satisfaction and organizational success. You won’t want to miss this provocative and fresh delivery of a vital industry development!

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At the completion of this webinar, you will:

  • Explore the role of how MSPs can support the linking of physician and organizational quality in revenue management.
  • Identify the models that drive value-based reimbursement.


About the speaker, Donna Goestenkors

Donna Goestenkors is a healthcare consultant, speaker, author, educator, and mentor who possesses over 42 years of knowledge and experience that she is privileged to share with colleagues and administrative and medical staff leaders on issues pertinent to the medical staff services industry. Her expertise is diverse and penetrates into all healthcare locations and environments (i.e., coast to coast, system, academic, community and critical access hospitals, Credentials Verification Organizations, Managed Care Organizations, group and solo practice settings). Her talent in leading Medical Staff Services Professionals (MSPs) to their greatest level of competence garners Donna great respect among her colleagues within the industry.


About the speaker, Nicole Keller

Nicole Keller, MSHM, CPHQ, CPHIT, CSM is a Corporate Quality Assurance Officer with Incyte Diagnostics, Inc. She provides leadership and oversight in the areas of technical and professional quality assurance and improvement, compliance, hospital credentialing and privileging, medical licenses and certification, and payer enrollment. Nicole’s additional areas of expertise include human resources, payer   hospital contracting, population health, practice group management, project management, group leadership and facilitation, and building high functioning teams.