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symplr Quality Navigator

Improve patient safety, reduce risk, and drive better outcomes with real-time quality management

Give quality, safety, risk, and clinical teams the visibility and workflows they need to identify issues sooner, intervene faster, and improve care delivery. symplr Quality Navigator centralizes quality and risk data, automates critical workflows, and helps healthcare organizations proactively manage patient safety, regulatory performance, and operational risk. 

Care Mgt Quality Dashboard

Improve patient safety, reduce risk, and drive better outcomes

Healthcare organizations use symplr Quality Navigator to identify risk sooner, automate quality workflows, improve patient safety, and strengthen quality performance across the enterprise. 

Real-time visibility

into quality, safety, and risk events across the organization 

Automated workflows

for risk management, peer review, case management, and quality improvement 

Faster intervention

through real-time visibility, alerts, and coordinated quality workflows  

By centralizing quality, safety, risk, and operational data, healthcare teams can proactively identify issues, streamline workflows, and improve patient outcomes. 

Everything healthcare organizations need to improve quality, safety, and risk performance

Real-time
quality and safety dashboards

Monitor quality events, patient safety trends, risk activity, and performance indicators in one centralized view. 

Risk event
reporting and management

Capture, track, investigate, and resolve safety events, medication errors, falls, near misses, complaints, and other risk events. 

Automated
peer review workflows

Route reviews, track completion, automate reminders, and document outcomes for peer review and FPPE processes. 

Case
management worklists

Manage utilization, discharge planning, denial management, transitions of care, and case management activities through centralized worklists. 

Custom data collection and reporting

Create forms, focus studies, workflows, and reports to track the quality, risk, and safety data most important to your organization. 

Turn quality and safety data into better outcomes

Improve patient safety through earlier intervention

Healthcare organizations can’t improve what they can’t see. symplr Quality Navigator gives quality, safety, and risk teams real-time visibility into events, trends, and performance indicators so they can identify issues sooner, intervene faster, and reduce the likelihood of patient harm. 

Key benefits:

  • Real-time visibility into quality, safety, and risk events
  • Faster identification of trends and emerging concerns
  • Improved coordination across departments and care settings
  • More proactive intervention before issues escalate 
Care Mgt Quality Dashboard
Care Management Image 02 Risk Event

Reduce risk through faster event reporting and investigation 

Capturing safety events is only the first step. symplr Quality Navigator helps healthcare organizations standardize event reporting, automate investigations, and manage follow-up activities through resolution. By replacing manual processes with configurable workflows, teams can improve accountability, reduce administrative burden, and respond more effectively to patient safety and risk events. 

Key benefits: 

  • Standardize event reporting across the organization
  • Automate investigations, reviews, and follow-up workflows
  • Improve visibility into event status and resolution progress
  • Track trends to identify recurring risks and improvement opportunities 

Improve provider performance through modernized peer review and practice evaluation 

Quality improvement requires more than collecting data—it requires consistent follow-through. symplr Quality Navigator automates peer review, FPPE, and quality evaluation workflows so healthcare organizations can improve accountability, accelerate review cycles, and ensure performance issues are identified and addressed before they impact patient care. 

Key benefits: 

  • Automate peer review and FPPE workflows from initiation through resolution
  • Improve visibility into review status, completion, and outcomes
  • Reduce administrative effort through automated routing and reminders
  • Connect quality review outcomes with provider performance improvement initiatives 
Peer Review in CM

Explore the capabilities that help healthcare organizations improve quality, safety, and risk performance

Drive continuous quality improvement with real-time visibility and automated workflows 

Identify opportunities for intervention, monitor quality indicators, manage peer review activities, and track improvement initiatives through configurable workflows and real-time dashboards. symplr Quality Navigator helps quality teams move from reactive reporting to proactive performance improvement. 

Care Mgt Quality Dashboard

Capture, investigate, and resolve safety and risk events faster

Standardize event reporting across your organization and streamline investigations, follow-up activities, and resolution tracking. Gain greater visibility into patient safety events, medication errors, falls, complaints, near misses, and other risk-related occurrences. 

Care Management Image 02 Risk Event

Modernize peer review, FPPE, and quality review processes 

Automate review workflows, route evaluations electronically, track completion in real time, and improve accountability across the review process. Integrated workflows help organizations reduce administrative burden while supporting consistent quality oversight. 

Peer Review in CM

Streamline care management and capture the data that matters most 

Streamline case management workflows, prioritize work through centralized worklists, and create custom forms and studies without technical resources. Capture operational, clinical, and quality data needed to support performance improvement and regulatory requirements. 

Midas Worklist

symplr Quality Navigator FAQs

What is symplr Quality Navigator?

symplr Quality Navigator is a healthcare quality, safety, risk, and case management solution that helps organizations identify issues sooner, automate workflows, improve visibility, and drive better patient outcomes. The platform centralizes quality and risk data, streamlines investigations and reviews, and supports continuous performance improvement across the enterprise.

symplr Quality Navigator helps organizations capture and analyze quality and safety events in real time, identify trends, automate follow-up activities, and coordinate interventions across teams. This allows healthcare organizations to address risks earlier and reduce the likelihood of patient harm. 

Organizations can track a wide range of patient safety, quality, and risk events, including falls, medication errors, near misses, patient complaints, adverse events, employee incidents, and other operational or clinical occurrences. 

Yes. symplr Quality Navigator includes automated workflows for peer review, FPPE, and quality review activities. Reviews can be routed electronically, tracked in real time, and documented through configurable workflows that improve efficiency and accountability. 

The platform reduces administrative burden through automated workflows, electronic forms, configurable rules, integrated reporting, and centralized dashboards. Teams spend less time managing spreadsheets and manual processes and more time focused on quality improvement initiatives.

Yes. symplr Quality Navigator can aggregate and normalize data from multiple EMRs and care settings to provide a more complete view of quality, safety, and risk performance across the organization. 

Yes. symplr Quality Navigator provides centralized worklists, configurable workflows, notifications, and reporting capabilities that help organizations manage utilization review, discharge planning, transitions of care, denial management, and other case management activities. 

Yes. symplr Quality Navigator includes self-service data collection capabilities that allow organizations to create custom forms, focus studies, workflows, and reports without requiring development resources or complex technical support.

By providing centralized documentation, audit trails, workflow management, event tracking, and reporting capabilities, symplr Quality Navigator helps organizations maintain consistency, improve oversight, and support compliance with quality and safety initiatives. 

symplr Quality Navigator works alongside solutions such as symplr quality Performance and symplr Quality Analytics to create a more complete quality management ecosystem. Organizations can manage quality and risk workflows in Care Management while leveraging performance measurement, benchmarking, analytics, and provider performance insights across the broader symplr Quality suite. 

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symplr Safety is a digital event management system built by healthcare safety and compliance experts to capture incidents, provide analytics, manage workflows, and monitor safety improvements.

Ready to learn more about symplr Quality Navigator? Let’s chat.

Ask about symplr Quality Navigator, custom data collection, implementation, support, or anything else. symplr is ready to help you measure and manage risk, quality, and compliance to improve patient outcomes.

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