Access the trusted evidence, expert analysis, and Hayes Ratings payer teams rely on to evaluate medical technologies, support coverage policy development, improve decision consistency, and reduce the time spent reviewing complex clinical evidence.
The Hayes Knowledge Center helps clinical and policy teams make faster, more consistent, and more defensible decisions with rigorous evidence reviews, continuously updated research, and transparent methodologies that support coverage policy, utilization management, and appeals.
Now offering new ways for payer organizations to access Evidence Analysis.
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symplr’s Evidence Analysis Ad Hoc Research service

Support evidence-based decisions across coverage policy, utilization management, and appeals
Only symplr provides access to the Hayes Knowledge Center and Hayes Ratings—giving payer teams trusted clinical evidence, expert analysis, and transparent methodologies to support faster, more consistent, and defensible decisions.
Payer teams are under increasing pressure to make fast, accurate, and defensible decisions in a rapidly evolving clinical landscape. But the volume of available research continues to grow—and not all evidence is reliable, current, or easy to apply consistently.
Teams are often forced to navigate fragmented sources, conflicting studies, and outdated information while balancing clinical quality, policy consistency, and financial risk.
This can lead to:
The Hayes Knowledge Center helps organizations cut through complexity with trusted evidence reviews, Hayes Ratings, and expert analysis that support more confident and consistent decision-making.


The Hayes Knowledge Center helps payer teams quickly evaluate complex clinical evidence with trusted research reviews, transparent methodologies, and expert analysis designed for real-world policy and coverage decisions.
With continuously updated evidence, Hayes Ratings, and source-linked transparency, teams can:
symplrAI enhances access to this trusted evidence by helping teams quickly surface and summarize relevant insights—while keeping the focus on verified Hayes content and source transparency.
Evaluate medical technologies and treatments using rigorous evidence reviews, expert analysis, and Hayes Ratings designed to support confident policy decisions.
Access clinical evidence, payer policy insights, and treatment considerations in one place to support more aligned and defensible decision-making.
Monitor continuously updated research, emerging technologies, and evolving evidence standards so teams can make decisions based on the latest available information.
Access a comprehensive library of clinical evidence, guidelines, payer policies, and competitive alternatives—giving you a complete view for every decision.

Stay ahead with continuously updated reports and rapid-turnaround custom research from a dedicated team of clinical experts.
Keep pace with evolving evidence, guidelines, and policy changes with regularly updated reviews and insights.
Simplify code evaluation and policy alignment with searchable, defensible documentation backed by Hayes research.

I really like that the sources for each answer were shown and easily accessible when using symplrAI with Evidence analysis – made it easy to dig deeper and read farther into what I was looking for.
I have been using the Hayes research product for almost 9 years and I cannot imagine doing my job without them. The research briefs, reports, updates, are consistently helpful and timely. Their research is solid, and the staff is always available to answer any questions I may have. When my company needs customized research reports, I know I can count on the Hayes team to produce evidence analysis reports that will guide me in making decisions on if/how we produce policies.
We’ve introduced new options for accessing symplr Evidence Analysis, making it easier for payer organizations to access trusted clinical evidence and expert analysis. Connect with our team to explore the best option for your organization.

Whether you’re evaluating new technologies, reducing the burden of evidence reviews, or exploring new ways to access trusted clinical evidence, we’d love to learn about your goals and show you what’s possible with symplr Evidence Analysis.