symplr Expands Executive Management Team to Fuel Growth

Leading Healthcare GRC Software Platform Announces Karlene Kerfoot as Chief Nursing Officer, Neal Schwartz as SVP of Professional Services and Customer Support, David Vigil as SVP of Sales and Customer Success

HOUSTON symplr®, a leading healthcare governance, risk management and compliance (GRC) software as a service (SaaS) platform, today announced new executive appointments:  Karlene Kerfoot, Chief Nursing Officer; Neal Schwartz, Senior Vice President of Professional Services and Customer Support, Provider Management; David Vigil, Senior Vice President of Sales and Customer Success, Workforce Management.

“We welcome these outstanding professionals to the symplr family. Each of them brings unparalleled skills, expertise, and most importantly the shared goal of serving our customers in the healthcare community,” said Rick Pleczko, President and CEO of symplr. “Karlene’s hands-on healthcare perspective is invaluable to ensuring we provide solutions that best meet our customers’ needs. Neal’s more than 25 years of executive leadership and operational knowledge continues to build upon our well-respected customer support and professional services offerings. David comes to symplr from a career spent focused on client investment, satisfaction, and value.”

Most recently Kerfoot was Chief Nursing Officer at API Healthcare. Previously, she served as Corporate Chief Nursing and Patient Care Officer at three of the nation’s largest healthcare systems. As CNO at symplr, Kerfoot is responsible for integrating the science of patient care, staffing, evidence and research, and clinical informatics into symplr solutions.

 “It is a great privilege to join the talented leadership team at symplr. Integrating the science of clinical practice with the symplr suite of solutions will advance the goal of data-evidence driven excellence for clinicians, driving the ultimate outcome of improved patient care,” Kerfoot, Ph.D., RN, FAAN, said.

Schwartz brings more than 25 years of operational and technology leadership to his role overseeing professional services and customer support for symplr’s Provider Management business. In his most recent role as COO of MedeAnalytics, Schwartz defined and led growth strategies for the company, and created a culture of customer success. Previously, Schwartz led Worldwide Consulting Operations for Cerner Consulting and Client Relations at CernerWorks, the remote hosting division of Cerner Corporation.

“Throughout my career in healthcare IT, I have always enjoyed the challenge of advancing how practitioners and providers leverage technology to improve healthcare delivery and outcomes,” said Schwartz. “symplr is situated in a critical space within the healthcare landscape, offering the team a unique opportunity to provide innovative solutions that have a dramatic impact on provider and payer operations.”

Prior to joining symplr, Vigil acquired more than 20 years of management and executive management experience at Cerner Corporation focused on improving the quality of healthcare through information technology and services, domestically and internationally. In his current role at symplr, Vigil leads the sales and customer success teams for symplr’s Workforce Management business – the largest, healthcare-dedicated provider of workforce management solutions.

“I’m excited to drive customer value by delivering workforce management solutions that significantly impact the bottom line while also improving clinical outcomes and increasing staff satisfaction,” said Vigil. “symplr has a unique value proposition for healthcare organization of all types and sizes.”

About symplr
Founded in 2006, symplr is an industry leader in governance, risk management and compliance SaaS solutions that help healthcare organizations mitigate risk and ensure compliance. symplr has a single mission: to make healthcare GRC simpler for all constituents of the healthcare community. More information is available at

Media Contact:
Carrie Ward, 832-407-5347

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