symplr Appoints Hugo Doetsch as Chief Financial Officer

symplr appoints new CFO

Appointment enhances leadership team and signals a continued focus on operational excellence

HOUSTON, TX – July 20, 2023 symplr®a leading provider of enterprise healthcare operations software, has announced the appointment of Hugo Doetsch as Chief Financial Officer (CFO). Former CFO Jordan Copland is transitioning from full-time duties and will continue to support Doetsch and the finance team to ensure a smooth transition.

Doetsch joins symplr with over two decades of financial and operational experience leading financial operations at software companies at scale. Doetsch will be responsible for overseeing symplr’s financial operations and strategy and is expected to contribute to symplr’s growth and momentum.

"As volatility in the healthcare landscape continues, we believe hospitals and health systems are seeking technology partners that help address their operational and efficiency needs. By leveraging Hugo’s operational and Wall Street experience, we will look to develop new growth opportunities for symplr and the healthcare organizations we support,” said BJ Schaknowski, CEO of symplr. "On behalf of the entire Company, I would also like to thank Jordan for his many contributions to symplr as a member of the Executive Leadership Team over the past several years.”

Doetsch served as CFO of NetDocuments, a cloud-based content management platform for legal professionals, where he was named the CFO of the Year by Utah Business Magazine in 2022. NetDocuments was formerly Clearlake Capital-backed and symplr is a portfolio company of Clearlake Capital Group, L.P. (together with its affiliates, “Clearlake”) and Charlesbank Capital Partners, LLC (together with affiliates, “Charlesbank”).

Doetsch has a background as an operator, investment banker, and investor, leading strategic initiatives in various roles including with organizations like Citigroup and Citadel Securities. Previously he served as Head of Finance, Investor Relations, and Strategy & Corporate Development at Ping Identity, where he led its IPO in 2019. He earned his BS in Finance and BA in Economics from the University of Colorado Boulder.

"I am honored by the opportunity to build upon the foundation that BJ and his team have established over the last several years,” said Doetsch. "I believe symplr has built an impressive software portfolio that fulfills an often-neglected aspect of healthcare. I’m excited to join the team at this moment of growth and opportunity, and I look forward to partnering with symplr’s leaders, employees, valued customers, and the Clearlake and Charlesbank teams to build operations and scale at the company.”

"Hugo is a respected member of the Clearlake family based upon his track record for helping to build growth businesses at scale and we are excited to be partnering with him again. His background and vision complement symplr’s customer-centric and growth-oriented strategy, and his financial and operating experience make him an ideal choice to join symplr’s leadership team,” said Prashant Mehrotra, symplr board member and Partner at Clearlake.

"We are confident that Hugo will add value as the Company continues to deliver on its mission of simplified operations in healthcare,” added Ryan Carroll, symplr board member and Managing Director at Charlesbank. “On behalf of Clearlake, Charlesbank, and symplr, we would like to thank Jordan for his leadership and dedication to the Company and wish him all the best in his future endeavors.”

To learn more about symplr and its mission to improve healthcare operations, please visit


About symplr
symplr is the leader in enterprise healthcare operations software and services. For more than 30 years and with deployments in 9 of 10 U.S. hospitals, symplr has been committed to improving healthcare operations through its cloud-based solutions, driving better operations for better outcomes. Our provider data management, workforce management, and healthcare governance, risk management, and compliance (GRC) solutions improve the efficiency and efficacy of healthcare operations, enabling caregivers to quickly handle administrative tasks so they have more time to do what they do best: provide high-quality patient care. Learn how at

About Clearlake Capital
Clearlake Capital Group, L.P. is an investment firm founded in 2006 operating integrated businesses across private equity, credit, and other related strategies. With a sector-focused approach, the firm seeks to partner with experienced management teams by providing patient, long-term capital to dynamic businesses that can benefit from Clearlake’s operational improvement approach, O.P.S.® The firm’s core target sectors are technology, industrials, and consumer. Clearlake currently has over $70 billion of assets under management and its senior investment principals have led or co-led over 400 investments. The firm is headquartered in Santa Monica, CA with affiliates in Dallas, TX, London, UK, Dublin, Ireland and Singapore. More information is available at and on Twitter @Clearlake

About Charlesbank Capital Partners
Based in Boston and New York, Charlesbank Capital Partners is a middle-market private investment firm with more than $15 billion of capital raised since inception. Charlesbank focuses on management-led buyouts and growth capital financings, and engages in opportunistic credit and technology investments. The firm seeks to build companies with sustainable competitive advantage and excellent prospects for growth. For more information, please visit


Request a Demo