

Healthcare transformation is only as strong as the operations behind it. At CHIME26 Fall Forum, join symplr for the Lift Ops → Operational Transformation track and practical conversations about reducing administrative burden, connecting fragmented workflows, and using AI where it can create measurable operational value.
Go ahead and schedule time with our team in Denver to compare priorities and discuss what operational transformation could look like across your health system.
November 12–13
What’s getting in the way of better healthcare operations and what are leading health systems doing differently? Join healthcare executives and technology leaders for Lift Ops → Operational Transformation, a two-day educational track at CHIME Fall Forum exploring how health systems are rethinking investment, governance, capacity, technology, and performance to turn strategy into measurable operational impact.
November 12 | 9:15-9:45 AM
Discover how one health system reframed the business case by balancing financial return with enterprise resilience, operational continuity, and long-term strategic value. Get practical approaches for building executive support when the greatest value extends beyond financial ROI.
Featuring Theresa Peel, Vice President, Clinical Solutions, Memorial Hermann
November 13 | 9:15-10:00 AM
Watch executive leaders challenge assumptions about the future of care delivery as they debate where organizations should continue investing, where they should pivot, and what they may need the courage to stop doing altogether. Featuring Oliver Galicki, Vice President & Deputy Chief Information Officer, MedStar Health; Teray Johnson, PhD; Director, Data Automation and Transformation, Lifepoint Health; Ryan Smith, Chief Digital & Information Officer, Intermountain Health; Amy Trainor, Senior Vice President, Chief Information Officer, Ochsner Health; and Ali Morin, Chief Nursing Informatics Officer, symplr
November 12 | 10:15-10:30 AM
Learn how rounding with clinicians can uncover valuable insights that drive better solutions, stronger adoption, and operational improvements. Get practical insights on how technology decisions that involve clinicians at every step—evaluation, selection, implementation—and an understanding of their actual workflows lead to stronger adoption, greater operational impact, and higher quality patient care. Featuring Ali Morin, MSN, RN, NI-BC, and Angel Mena, MD, share how rounding with clinicians leads to smarter solutions and stronger adoption.
November 13 | 10:00-10:30 AM
Learn how one health system established an enterprise AI governance framework and security baseline that enabled innovation while strengthening accountability, compliance, patient safety, and organizational trust. This session will provide a practical governance framework and executive-level considerations that can be adapted within their own organizations. Featuring Chris Paravate, Executive Vice President and Chief Digital & Information Officer, Northeast Georgia Health System; Jason Taule, Chief Information Security Officer, Luminis Health
November 12 | 10:45-11:15 AM
Hear how leaders redesigned governance and prioritization to align operations, finance, and technology, creating a repeatable model that accelerated enterprise execution. Featuring Shannon Becker, Vice President, IT, Clinical & Revenue Systems, Sentara Health, and Stephanie Middleton, IT Director, Clinical Systems, Sentara Health
November 13 | 10:45-11:00 AM
Learn how standardizing a single operational measure aligned leaders, changed physician behavior, strengthened governance, and unlocked measurable performance improvements across 25 hospitals. What you’ll gain: A practical framework for identifying and standardizing the measures that drive enterprise alignment, accountability, and operational transformation. Featuring Gonzalo Romero Lauro, Vice President, Information Technology, Associate Chief Information Officer, WVU Medicine; and Alex Forman, Chief Data Officer, WVU Medicine
November 12 | 2:00-2:45 PM
Join healthcare executives for an interactive discussion about the operational, organizational, and cultural barriers limiting transformation; and how peers are overcoming them. Featuring Chris Akeroyd, Chief Information Officer, Lee Health; Katie Barr, Senior Vice President, Chief Nursing & Clinical Informatics Officer, Advocate Health; Terri Couts, Chief Information and Digital Officer, Sharp HealthCare; and Chris Harper, Senior Vice President & Chief Information Officer Senior Associate Vice Chancellor Artificial Intelligence, University of Kansas Health System
As a foundation member of CHIME, symplr is helping advance collaboration, innovation, and leadership across healthcare IT. Through its partnership with CHIME, symplr supports efforts to empower healthcare leaders and drive technology solutions that improve operational efficiency and patient care.
