Better logistics, more user self-management

Use a single solution to manage applicants and workers, per diem and travel, throughout their engagements.

CTM combines the features of applicant tracking and worker CRM into one familiar solution, providing continuous visibility into recruiting, onboarding, and staffing efforts. Data for measuring key performance indicators such as the time it takes to get an applicant to their first shift or new contract becomes an easy task because the data is all in one system, giving insight into what’s going well and what may need improvement.

From your field staff’s perspective, CTM’s Workforce Portal provides a single lifetime account for applicants and workers to do almost anything: onboard, credential, test, sign documents, request or self-schedule shifts, and submit timecards with digital approvals—with real-time data flowing into the CTM solution.

Adopt an architecture that supports the complex configurations of today’s healthcare staffing delivery systems.

CTM supports the complex customer organizational structures specific to healthcare staffing—from simple contracts with a single facility to multi-facility health systems with or without a VMS or MSP provider.

Configure hierarchical relationships to manage processes at the highest level possible, while ensuring settings are enforced at the child level.

• Manage credentials requirements at a parent level that will be enforced across all children
• Consolidate billing of all children into a single health system invoice
• Group operational and financial data across the entire client enterprise

CTM supports a single client record with multiple contracts across multiple staffing service lines that multiple client account staff can manage.

Learn more about the CTM portals: Workforce Portal | Client Facility Portal | Vendor Portal

Access powerful tools and features to conduct, document, and plan applicant, worker, and client engagements

Contingent Talent Management supports the assignment and management of relationships between applicants, workers, and clients with multiple user roles and customer-configured business units. Control access and focus users with highly configurable permissions and business-unit assignments.

Use CTM’s powerful query and saved search tools to retrieve the records you need and communicate with those individuals via phone, email, text, and entity-specific portals.

Document interactions and plan future engagements with your using custom, configurable journaling and task functionality. Access built-in reports to gain insight into documented engagements and the hundreds of events logged while users perform their jobs.

CTM has partnered with SenseHQ to automate this process using their highly configurable Journey scripts that use SMS, email, and chatbot technology to engage when defined events occur or conditions exist.

Learn more about the CTM portals: Workforce Portal | Client Facility Portal | Vendor Portal

Automate to efficiently fill shifts and book assignments with faster access and views into roles that are truly open

Real-time order intake and updates are possible with CTM through our MSP and VMS partner JobRobotix, and through our robust APIs and webhooks. The results: you spend time working fresh open shifts and assignments.

Use our powerful search and matching functionality to quickly find qualified workers based on requirements and worker credentials. Place bookings on autopilot by configuring the system to automatically find qualified workers on order creation, and send them notifications so they can request self-scheduling.

Work with CTM partners to create recruitment marketing sites and integrate with job boards to publicize your open assignments.  

Using the Workforce Portal, your travel and contract candidates can create assignment alerts that will notify them when a new order matching their preferences is entered.

Reduce compliance administration with a hierarchical credentials and compliance engine

To provide quality staff when and where they’re needed, you must understand the requirements of each request: the correct discipline and specialty of the caregiver, and more.

To meet that need, the CTM solution’s credentials and compliance system is highly configurable. It is designed with a hierarchical architecture for creating and maintaining requirements at the highest level possible, eliminating the need to create redundant rules.

Streamline workflows by tying compliance rules to staffing events that will evaluate and enforce rules when they occur. For example, create a set of rules that will build a customer application packet based on discipline and certification plus additional rules that will complete 100% of credentialing needs when the applicant onboards.

Learn more about the CTM portals: Workforce Portal | Client Facility Portal | Vendor Portal

Make high-quality placements with less effort by allowing caregivers to request or self-schedule shifts.

Contingent Talent Management makes it easy to recruit and maintain per diem workers who are credentialed for multiple facilities—and who can be matched to shifts within seconds of order entry. CTM’s proprietary order-matching algorithm factors in worker credentials status, facility history, current schedule, availability, commute, and other configurable parameters, all to identify the most qualified and likely person to fill a given shift.

Let CTM put your per diem business on autopilot by immediately sending shift notifications when new shifts are entered. Then, qualified workers can request or self-schedule shifts in the Workforce Portal.

Schedule management in CTM uses a two-pronged approach: The worker-specific calendar and staffing specialists manage their field staff’s schedule, and the client calendar manages all workers scheduled at a given facility and unit.

Learn more about the CTM portals: Workforce Portal | Client Facility Portal | Vendor Portal

Travel and contract assignments aren’t the same as per diem staffing—and Contingent Talent Management does both.

Recruiting candidates and booking assignments for travelers and contracted staff requires an additional, unique set of workflows and features. CTM has you covered in addressing the needs of travel and contract recruiting with:

• Recruitment marketing and candidate sourcing
• Candidate and order matching
• An assignment deal negotiation tool
• Quick, rules-based and custom-branded submissions
• Submission pipeline management and workflows
• Assignment and extension management

Learn more about the CTM portals: Workforce Portal | Client Facility Portal | Vendor Portal

Fostering a reputation for accurate and timely payroll improves your recruiting and retention success.

Daily, weekly, bi-weekly, and monthly payroll | Mobile time collection and approval | Net payroll processing | Gross payroll exports

Having run healthcare staffing agencies ourselves, symplr team members understand the importance payroll plays in your organization’s reputation and growth. Contingent Talent Management has multiple payroll configurations supported by flexible time collection and approval options that allow you to choose the solution that best meets your needs.

Plus, CTM net payroll module allows you to process and distribute a fully taxed paycheck on a daily, weekly, bi-weekly, or monthly basis that can be distributed via direct deposit, cash card, or printed check.

If you have a third-party payroll processing solution you like, CTM can integrate with it to set up new accounts and gross reconciled data each pay period.  

Time collection and approval in CTM is configurable by client facility so you can institute the most effective method based on a client’s ability to support it.

The Workforce Portal can collect time and attendance clocking data using either geo-fenced punching or user end-of-shift reconciliation. Approval methods supported include paper timesheet uploads, mobile digital timecard signatures, and Facility Portal mass review and approval.

Finally, CMT supports the import of facility clocking data that will automatically process payroll and invoicing. This is the most accurate and error free processing available in near real-time, saving you hours on backend processing.

Contingent Talent Management helps protect your margins by reconciling payroll and billing simultaneously, so you bill for every hour you pay.

CTM’s ability to configure multiple contracts per client based on the type of service provided ensures that you properly calculate invoices.

CTM gives you flexible invoicing options and allows you to create invoices in accordance with contract terms. Consider that creating a payable invoice the first time decreases your days sales outstanding and improves cash flow.

If you prefer to create and distribute invoices from your general accounting package, CTM can support the option with a gross invoice integration. Explore features and functions such as:          

• Simultaneous pay and bill processing
• Flexible invoice layouts by client
• Consolidated invoicing of parent-child client structures
• Rate and contract rules by service line, by client
• Client defined overtime and holiday rates
• Invoice data exports and integrations

Learn more about the CTM portals: Workforce Portal | Client Facility Portal | Vendor Portal