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Martie Moore, D.H.L., MAOM RN, CPHQ

Blog Feature

Patient Safety | Peer Support

The Most Important Element of Patient Safety Is Usually the Hardest to Achieve

By: Martie Moore, D.H.L., MAOM RN, CPHQ
September 14th, 2020

I clearly remember my phone ringing and the conversation that ensued. A sentinel event had occurred at the hospital where I was the chief nursing officer. An individual had attempted suicide by hanging in the emergency department. The nurse who found the individual was able to resuscitate, but there was potential oxygen deprivation. I initiated our processes to investigate what had happened and met with the nurse who found the individual. I asked her if she was ok, but she brushed me off and indicated that she was just fine. I offered our Employee Assistance Program (EAP) and encouraged her to reach out to them. When I looked into her eyes, I knew that she would not follow up—and that she was not ok.

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