Implementing a vendor credentialing program that is welcomed by staff, increases compliance, and actually works can be stressful. Proper planning and project management will help, but what really makes for a seamless implementation? Hear it from the implementation pointman Bentley O'Neil for how the implementation went at St. Luke's Health System.
During this webcast archive we discussed:
How a new St. Luke's policy demanded updates to its Vendor Credentialing program
Why "seamless" is unfortunately NOT the same as "effortless"
Mistakes made, and lessons learned