The Evolution of MSPs in Practice Management

Listen in to symplr, Donna Goestenkors, and Nicole Keller for an informative discussion about the Practice Management career path for MSPs.

As MSPs continue to work in diverse specialty areas, the recognition of MSPs functioning in physicians’ offices is gaining greater respect and influence in the Medical Staff Services industry. The skills required to effectively perform in a practice management environment are varied, numerous, and ever-changing, yet easily adaptable to other areas of industry specialties (e.g., hospital, credentials verification organization, managed care, payor enrollment, etc.).

The webinar covers the evolution of practice management and how it can develop into a new career opportunity for MSPs, the scope of responsibilities that MSPs encounter in a practice management setting, and how these responsibilities can become transferrable skills.Bonus discussion: Learn more about the foundational elements of practice management to position yourself for success.

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During this webcast, we:

  • The evolution of practice management
  • The core competencies of practice management
  • The expanding role of the MSP

About the speaker, Donna Goestenkors, CPMSM

Donna is a full time healthcare consultant, speaker, author, educator, and mentor serving the Medical Staff Services industry for over 40 years. Her diverse project experience includes assignments in every work environment and rapport building among all levels of professional and executive staff. Donna is a past President of NAMSS and her client work covers all of the industry's environments from Healthcare Systems to critical access hospitals.

About the speaker, Nicole Keller, MSHM, CPHQ, CPHIT, Scrum Master

Nicole has spent the past 10 years working in leadership positions in many different industry settings including academia, non-profit organizations and hospitals, as well as for-profit medical groups. She has been a change agent for healthcare reform and led agile and lean project management initiatives. She has also helped lead successful integrations of hospitals during systemizations as well as overseeing Medical Staff Office redesigns after implementation of a CVO. Nicole has been a proud member of Team Med Global since 2012. Her free time is spent as a Western Washington University Athletic Advisor, a Northwest Youth Services Board Member, and an enthusiastic wife and pup-mom.

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