symplr Blog

Melissa Outlaw

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Melissa Outlaw is a Vice President, Customer Success with symplr. Melissa and her team assist clients in learning and implementing our provider management software - credentialing, privileging, peer review, quality and event reporting applications. She supports clients in benchmarking current internal practices, identifying potential efficiencies, then driving the integration of technology with process improvement to reduce time of service and operating expenses. She works extensively with decentralized, multi-facility organizations in transitioning to a shared service center as well as assisting healthcare organizations bridge the gap between procedures performed by a provider and their privileges granted.

Recent Posts by Melissa Outlaw

Is Your Peer Review Process Keeping Up With The Times?

A key tool for assessment in hospitals and healthcare organizations, peer...

Four Major Challenges of the Peer Review Process

Did you know that an effective peer review process at your healthcare facility...

Part 2: Making Bylaws Fit Unique Systems - CMS Compliance for Multi-Hospital Systems

Rick Curtis, CEO of The Center for Improvement in Health Quality (CIHQ), spoke...

The Affordable Care Act: Your Guide to Physician Credentialing Through CAQH ProView

The Patient Protection and Affordable Care Act (PPACA) strives to provide...

Part 1: The Value Gain of Medical Staff Integration - CMS Compliance for Multi-Hospital Systems

In our symplr education webcast series, we’ve spoken to Rick Curtis, CEO of The...

CAQH Takes Credentialing to New Heights and Beyond with ProView and Initiatives

Sorin Davis, an expert with 35 years of experience in healthcare and marketing,...

Part 2: Tips and Traps for Telemedicine Credentialing

In a recent blog post, we introduced Rick Curtis as our speaker of the month to...

Part 1: Tips and Traps for Telemedicine Credentialing

Have you checked out symplr’s education series webcast? In our latest...

7 Qualities of an Effective Event Reporting System

The Background

Hospitals started implementing event reporting policies...

7 Characteristics of an Ideal Event Reporting System

The Background

Hospitals started implementing event reporting policies...

ICD 10s are actually here!

This month at the NAMSS conference, a medical staff professional, Chip,...

Accelerate Reimbursement Through Provider Credentialing

New federal, state, and payor requirements are increasing the burden of...

Back to the Future with Peer Review

Thirty years ago, Doc made fictional history with a flux capacitor, some...

Drowning in paperwork? – Web-enable your credentialing

Drowning in credentialing paperwork? Yeah, we feel your pain. Sadly, the...

8 Reasons to Modernize and Streamline Credentialing

Medical credentialing is an essential process for evaluating a healthcare...

Throw-Back Thursday for Healthcare!

In honor of the recent social media craze "Throw-Back Thursday"  #TBT -...

Shared Services For Healthcare Organizations

A shared service is not a new idea, but a spreading concept in healthcare,...

Delegating Credentials to a CVO

Delegating Credentials

There are many benefits to delegating credentialing...

ICD 10: Funny or Not - Here They Come!

Search the internet for the terms 'funny' and 'ICD 10 codes' and it’s...

Does Your Credentialing Meet Standards?

Using words like documentation, best practices, and standards can often...

Outsourced Credentialing Equals In-House Quality

Healthcare is changing and every day there are new studies, updated...

Verifying Gaps in Provider Work History?

It's all too common in healthcare credentialing today for providers to have...

Event Reporting, Are Those Numbers Correct?

Reporting and statistics are necessary to ensure we’re achieving our...

Drowning in Reports? There's Help!

Today, it seems like every company, every piece of equipment, and every...

How Well Do You Know Your CVO?

Screening an applicant before hiring is the norm these days; especially in...

Not Your Grandmother's Incident Reporting System

Do you remember when a hospital’s incident report form was one sheet of...

OPPE for Low Volume, High Risk Procedures

Lately we've received questions regarding monitoring low volume/high risk...

What's Your Credentialing Software Telling Providers?

As the years progress, tech-savvy providers outnumber those who aren't....

CVOs - Do They Have What It Takes?

Healthcare organizations across the country are striving to create...

What does CDI mean for Quality?

You work in Quality, your job isn’t in technology and you’re not overly...

ICD-10 Codes Delayed Again?

"October 1, 2014…" is how we began a recent blog discussing the deadline for...

Advancing OPPE for Allied Health Professionals

There seems to be a void in the discussion of the OPPE (Ongoing Professional...

Performance Improvement for Healthcare Quality

During my fifteen years in Healthcare Quality, I’ve had the opportunity to...

What Are You Thankful For?

As we prepare for Thanksgiving and reflect on 2013, the team at Medkinetics...

FREE PASS to attend the IHI Conference!

The IHI Conference is only a few weeks away and there’s still an opportunity...

6 Essential Traits of Successful MSPs

Medical Staff Professionals (MSPs) are the core of most healthcare...

Don't Bounce Your Providers Between Credentialing & Enrollment

I’m genuinely surprised when meeting with a new client and learning their...

Establishing Organizational Accountability

A continuation of our series Peer Review - Balancing Peer Review with the...

Scared to Share Credentialing Information?

Working in a Medical Staff Office (MSO) comes with an enormous amount of...

Peer Review Part III

This article is a continuation from our initial article discussing the...

Peer Review Part II

This article is a continuation from our initial article discussing the...

Medical Staff Offices Share Credentialing Data?

I find myself responding to the same question posed by many healthcare...

Stop Fighting & Develop a Peer Review Program

Medicine, a historically conservative and traditional profession, framed on...

Delegated Credentialing

Previously, we examined the benefits of delegating credentialing to an...

Delegated Provider Credentialing

In an era where time and money are in short supply, healthcare organizations...

Four Benefits of Automated Credentialing

Credentialing, a labor intensive, redundant and painstaking process, often...

Information Silos in Healthcare

Information about healthcare providers - whether it is a doctor, dentist,...

Credentialing Verification Tools

Automating the credentialing process allows you to manage a myriad of...

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