healthcare compliance and credentialing

symplr Blog

Articles to make governance, risk, & compliance the simplest part of your day.

Donna Goestenkors

Donna is a full time healthcare consultant, speaker, author, educator, and mentor serving the Medical Staff Services industry for over 40 years. Her diverse project experience includes assignments in every work environment and rapport building among all levels of professional and executive staff. Donna is a past President of NAMSS and her client work covers all of the industry's environments from Healthcare Systems to critical access hospitals.

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Payor Enrollment

Seven Tips to Help Advance Your Credentialing Career

By: Donna Goestenkors
September 26th, 2016

It’s no secret that healthcare is changing rapidly, and you’ve likely seen the drastic transformation firsthand. The world of healthcare provider credentialing is no exception—from new government regulations to the specialization of professional titles and the introduction of new technologies that automate the repetitive tasks of your daily work.

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Payor Enrollment

What’s in a Title? How the Role of Credentialing Professional is Changing

By: Donna Goestenkors
September 13th, 2016

In your role as a credentialing professional, you likely tackle many tasks and projects at work each day. Some tasks, like sending and receiving verifications, could certainly benefit from new automated technologies to make you more efficient. Others, such as investigating red flags on new applications, take more time—and a human touch. But no matter what your work day includes, you need to understand how the credentialing role is evolving and how your career might benefit from these changes.

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symplyr top blog posts of 2017

Top 10 Posts of 2017

It's packed with valuable insights to make governance, risk, and compliance the simplest part of your day.

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Provider Credentialing | Healthcare Provider Credentialing

Eight Benefits of Technology for MSPs

By: Donna Goestenkors
July 7th, 2016

We’re continuing our career development series designed to help medical service professionals (MSPs) advance their careers by improving productivity and efficiency—to truly become “Rock Star MSPs.” In today’s blog, we discuss how technology can be a powerful tool to improve and advance your career.

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Provider Credentialing | Healthcare Provider Credentialing

Seven Tips for Effective Meeting Management

By: Donna Goestenkors
July 7th, 2016

We’re continuing our career development series designed to help medical service professionals (MSPs) advance their careers by improving productivity and efficiency—to truly become “Rock Star MSPs.” In today’s blog, we show how you can use technology to improve meetings.

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Medical Service Professionals | Credentialing | Career Development | Healthcare Automation | Payor

How to Measure Your Competence

By: Donna Goestenkors
May 26th, 2016

Today’s medical services professionals (MSPs) must maximize their effectiveness in the industry. To empower MSPs, we’re kicking off a career development mini-series. Our goal: to provide you with the know-how and resources to be a “Rock Star MSP” – one who is renowned or revered in their specialty in the field. In today’s blog, we examine a core competency model that serves as the foundation for our mini-series.

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Payor Enrollment | Payor

What to Do If Your Enrollment Application Is Denied

By: Donna Goestenkors
May 23rd, 2016

Getting physicians enrolled with a healthcare network is no longer a straightforward process with a couple hurdles to clear. Instead, it’s an obstacle course you may have to traverse frontwards and backwards. For credentialing experts, this process begins when all relevant provider information is collected and verified and the enrollment application is submitted. Then, the follow-up phase begins until the network renders a decision.

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