Compliance + Credentialing for Healthcare


Check out who's making things symplr!


Rick Pleczko, President & CEO

A 25+ year veteran of the software industry, Rick has held senior executive, marketing and technical positions in a number of leading software companies across a wide range of industries, including systems and database management, application development, healthcare and aerospace. Prior to Joining symplr, Rick was the founder, President and CEO of Idera which he grew to become a multi-national company with a broad product portfolio used by over 12,000 companies worldwide. Before that Rick was Chief Marketing Officer at NetIQ Corporation, VP of Products & Marketing at Mission Critical Software, VP of Marketing at Platinum Technology, and SVP of Marketing at LBMS. Rick has also served as an Entrepreneur in Residence for Austin Ventures, is active as a board member and advisor for a number of early stage companies, and has been nominated for the Ernst and Young Entrepreneur of the Year award.



Tres Thompson, Chief Financial Officer

As Chief Financial Officer, Tres Thompson brings more than 25 years of financial, sales and business development experience to symplr. Most recently he served in senior executive positions at Cardtronics, a leading provider of fully integrated ATM and financial kiosk products and services, where he helped lead the company through several mergers and acquisitions and an IPO. Thompson’s experience spans multiple industries including financial services, enterprise software and technology, energy, and private equity and venture capital. He also has international business development and leadership experience and is a licensed CPA. Thompson earned a Bachelor of Business Administration degree from Trinity University.



Bill Stephenson, Senior Vice President, Sales & Marketing

Bill Stephenson is the Senior Vice President of Sales at symplr. Prior to symplr, Bill held numerous sales executive positions including: SVP of Americas sales at P2 where he led the 40+ person Americas sales organization to deliver over $200M in annual revenue, Spatial energy and McLaren Software where he drove record 30%+ year-on-year annual revenue growth, IHS where he lead a global team of 120 staff to deliver over $200M in annual revenue, and Seismic Micro where he grew company valuation from $125M to over $500M upon its sale to IHS. Bill started his software sales career at BindView and Symantec where he held positions from Director to Vice President of Sales.


Wayne_Washburn-Headshot Wayne Washburn, Vice President, Products

Wayne is responsible for the definition and delivery of symplr’s portfolio of Software as a Service products. He has over 30 years experience as a software developer, architect, and executive and has managed large multi-continent development teams to deliver highly scalable SaaS infrastructures and applications. Prior to symplr Wayne ran the software development organization at Idera, a leading provider of systems management software for Windows and Linux environments. Prior to Idera Wayne was Chief Operating Officer at Symbology a Microsoft SharePoint platform provider, VP of Technology at TRE Financial, a leading provider of SaaS solutions for the Tax industry, Director of Software development at Platinum Technology, a billion dollar provider of systems management software, and Development Manager at LBMS a leading provider of process management software.



Patrick Birmingham, Senior Vice President, Operations

A healthcare industry veteran, with over 20 years in management and executive roles, Patrick has a wide range of experience in hospital, managed care, payor and physician practice operations management. At symplr Patrick is responsible for managing operations across all our product lines – Credentialing, Provider Management and Payor Enrollment. Prior to joining symplr Patrick was Chief Operating Officer at MedKinetics, a leading SaaS provider credentialing company, and the founder of Payor Enrollment Services, the industry’s leading solution for accelerated and accurate payor enrollment. Previously, Patrick was National Director, Credentialing and Enrollment Services at HCA Inc., and Director of Managed Care at HCA Physician Services. Prior to HCA Patrick held senior roles within hospital administration, and national PPO and HMO organizations.



Melissa Outlaw, Vice President, Implementation Services

As Vice President of Implementation Services, Melissa and her team assist healthcare professionals in deploying symplr Software as a Service solutions for provider, vendor, staff and contractor credentialing, privileging, peer review, quality and event reporting. She enables decentralized, multi-facility organizations to transition to a shared service center model to increase operational efficiency. Prior to joining symplr Melissa was Vice President of Services at MedKinetics, a leading SaaS provider credentialing company and Vice President of North American Operations at Kroll, a leading intelligence and information management company. 


Taylor Pipkin, Vice President, Marketing and Sales Operations

Taylor is responsible for the overall marketing strategy and execution across symplr’s product lines with a focus on brand awareness and lead generation. Additionally, Taylor is responsible for sales operations with the goal of optimizing sales productivity and results. Previously, he was the Director of Services at symplr where he oversaw the implementation and account management teams for vendor and general credentialing with a focus on customer success. Before joining symplr, Taylor was the Founder and CEO of SupportChoice, a rapidly growing remote tech support company providing white labeled support for consumer software companies and cloud-based desktops to small and medium sized businesses. He holds a BA in Business Economics from The University of Texas at Austin and an MBA from Rice University with honors.

Tracey_Meyer-135x165.jpgTracey Meyer, Vice President, Product Management

Tracey Meyer is responsible for all symplr software product management, and was in the Cactus Software product development group for 2 years before being selected to helm the product management team for symplr.  She brings 20 years of business and technical software experience building products to simplify and enhance the user experience for her clients. 

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